Terms of Service

1. Definitions

“Invoicing Zone”, “we”, “us”, “our”

MB “Devsolutely”, company code 304756667, registered at Kauno g. 3A, LT-01314 Vilnius, Lithuania.

“Service”

The web application available at invoicing.zone, including the dashboards, account features, APIs, PDF rendering, email notifications, and any related websites operated by us.

“You”, “your”, “User”

The natural person who uses the Service. Where you use the Service on behalf of a business, “you” also refers to that business and you confirm that you are authorised to bind it to these Terms.

“Customer Content”

All data, files, text, logos, images, contact details, invoices, accounting records, and other information you submit to or generate within the Service.

“Recipient”

A third party (typically your client) to whom you address invoices or other documents through the Service.

“GDPR”

Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

2. The Service

Invoicing Zone is a cloud-based application that helps freelancers and small businesses create, send, and manage VAT-compliant invoices and related billing documents. Core capabilities include creating one or more billing identities (companies), managing clients and a product catalogue, issuing sequentially numbered invoices that meet Article 226 of Council Directive 2006/112/EC, recording payments, and exporting PDFs.

The Service is provided as software-as-a-service. We may add, change, or remove features from time to time. Material changes that materially affect how you use the Service will be communicated reasonably in advance.

The Service does not provide tax, accounting, or legal advice. Outputs generated by Invoicing Zone are a tool to help you comply with your obligations, but you remain solely responsible for the correctness of the data you enter, for the legal classification of your transactions, and for filing the right returns with the right authorities. Where in doubt, consult a qualified accountant or lawyer.

3. Who may use the Service

To use Invoicing Zone you must:

• be at least 16 years old and have the legal capacity to enter into a binding contract;
• provide accurate, current, and complete information when you register; and
• use the Service only for lawful purposes, including for issuing genuine invoices for goods or services actually supplied.

The Service is intended for use by freelancers, sole traders, and small or medium-sized enterprises (SMEs) operating primarily within the European Union and the European Economic Area. We do not knowingly offer the Service to children under 16.

4. Your account

You will need to create an account to use the Service. You are responsible for keeping your login credentials confidential and for every action taken under your account. You agree to notify us promptly at [email protected] if you suspect any unauthorised access.

You may have multiple billing identities (companies) under a single account. You are responsible for ensuring that the registration data, VAT numbers, addresses, and bank details you enter for each identity are accurate.

You may close your account at any time from the account settings. Closing an account deletes your personal profile and Customer Content in accordance with our Privacy Policy. Statutory retention obligations (for example, accounting records you have an obligation to keep) may require you to export and store certain documents independently before closure.

5. Acceptable use

When you use Invoicing Zone you agree not to:

• use the Service to issue fake, misleading, or fraudulent invoices, or to misrepresent supplies that have not actually taken place;
• send spam, unsolicited bulk email, or content that infringes the rights or dignity of any Recipient;
• use the Service in connection with money laundering, terrorist financing, sanctions evasion, or any unlawful activity;
• upload content that infringes intellectual property rights, contains malware, or violates applicable privacy or data protection laws;
• attempt to access, scrape, reverse engineer, or interfere with the Service, its security, or other users' data, except to the extent expressly permitted by mandatory law;
• resell, sublicense, or commercially exploit the Service or its underlying technology without our prior written agreement;
• circumvent rate limits, technical restrictions, or authentication mechanisms; or
• use the Service in any way that could damage, disable, overburden, or impair it, or interfere with any other party's use of it.

We may investigate and take any action we consider appropriate, including suspending or terminating your access, if we believe you have breached this section.

6. Your content and data

You retain ownership of all Customer Content. You grant us a worldwide, non-exclusive, royalty-free, sublicensable licence (limited to our subprocessors) to host, store, copy, transmit, render as PDF, deliver by email, and otherwise process Customer Content solely to provide and improve the Service, to comply with the law, and to carry out reasonable security and backup operations.

You are responsible for ensuring that you have the right to upload and process all Customer Content, including any personal data of your clients, employees, or contractors. Where Customer Content includes personal data within the meaning of the GDPR, we process it on your behalf as data processor — see our Privacy Policy for details and contact us to request our standard Data Processing Agreement if you need one.

We provide reasonable, but not absolute, security and reliability. You should keep independent backups of important Customer Content, including by exporting invoices as PDF where statutory retention requires it.

7. Our intellectual property

The Service, including its software, source code, design, layouts, copy, logo, name, and accompanying documentation, is owned by us or our licensors and is protected by copyright, trademark, and other intellectual property laws.

Subject to your compliance with these Terms, we grant you a limited, personal, non-transferable, non-sublicensable, revocable licence to access and use the Service for your internal business or professional use. No other rights are granted to you, whether by implication, estoppel, or otherwise.

Feedback and suggestions you choose to share with us about the Service are voluntary, and we may use them without restriction or compensation.

8. Third-party services

The Service uses trusted third-party providers to deliver core functionality (for example, hosting, email delivery, and error monitoring). A current list of these subprocessors is published in our Privacy Policy.

The Service may also link to or display content from third-party websites that we do not operate. We are not responsible for the content, accuracy, or privacy practices of those third parties. You access them at your own risk and subject to their own terms.

9. Fees and billing

Invoicing Zone is currently offered free of charge while in its early access phase. We may introduce paid plans in the future. If we do, we will:

• publish prices, plan limits, and billing terms clearly before you can subscribe;
• give existing users reasonable advance notice (at least 30 days) before any feature you currently use becomes paid; and
• never charge you without your express, informed consent.

Where you become a paying customer in the future, the additional commercial terms (price, billing cycle, taxes, refunds) will apply in addition to these Terms and will be presented to you before purchase.

10. Service availability

We aim to keep the Service available 24/7, but we do not guarantee uninterrupted or error-free operation. The Service may be unavailable from time to time for maintenance, upgrades, urgent security work, or as a result of factors outside our reasonable control (such as upstream provider outages, cyber-attacks, or force majeure events).

We will use commercially reasonable efforts to restore the Service promptly and to limit the impact on you. We are not liable for any loss caused by unavailability, except to the extent set out in section 13 (Limitation of liability).

11. Suspension and termination

You may stop using the Service and close your account at any time. We may suspend or terminate your access, in whole or in part, with reasonable notice where:

• you materially breach these Terms (including the Acceptable Use section);
• we are required to do so by law, court order, or competent authority;
• your use of the Service creates a security, legal, or reputational risk for us, our other users, or third parties; or
• we decide to discontinue the Service generally — in which case we will give you at least 30 days' notice and a reasonable opportunity to export your Customer Content.

Suspension or termination does not affect your obligation to pay any amounts already due (where applicable in the future), nor any rights or obligations that by their nature survive (for example, sections 7, 12, 13, 14, 17, 18, and 19).

12. Disclaimers

To the maximum extent permitted by law, the Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, statutory, or otherwise. We disclaim all implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or trade usage.

We do not warrant that the Service will always meet your requirements, that operation will be uninterrupted or error-free, that calculations or templates will satisfy the tax or accounting rules applicable to your specific situation, or that data will not be lost.

Nothing in this section limits or excludes any warranties or rights you have that may not be limited or excluded under mandatory law, including any rights you have as a consumer.

13. Limitation of liability

To the maximum extent permitted by applicable law:

• we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profit, revenue, business, goodwill, data, or opportunity, arising out of or related to your use of the Service, even if we have been advised of the possibility of such damages;
• our aggregate liability to you arising out of or in connection with these Terms or your use of the Service is capped at the greater of (a) the amount you have paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim and (b) EUR 100.

Nothing in these Terms excludes or limits our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; intentional misconduct or gross negligence; or any other liability that cannot lawfully be limited or excluded under the laws of the Republic of Lithuania.

14. Indemnification

You agree to defend, indemnify, and hold harmless MB “Devsolutely”, its directors, employees, and contractors from any claims, damages, liabilities, and reasonable expenses (including legal fees) arising out of:

• your breach of these Terms;
• your Customer Content or its use within the Service;
• your violation of any law or third-party right; or
• any fraudulent or unlawful use of the Service by or through your account.

This obligation does not apply where the claim arises from our own breach of these Terms, our gross negligence, or our intentional misconduct.

15. Consumer rights and withdrawal

If you are a consumer resident in the European Union or the European Economic Area, you have certain rights that cannot be limited by contract, including statutory rights under Lithuanian consumer protection law and EU consumer law.

Where you sign up for the free version of the Service, no right of withdrawal applies because no payment is made. If we introduce paid plans in the future, you may have a 14-day right of withdrawal under Article 6.22810 of the Civil Code of the Republic of Lithuania. By starting to use a paid feature during that period, you may agree to waive the withdrawal right for content that has already been provided in full.

Consumers may also raise disputes through the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr. We can be contacted at [email protected].

16. Personal data

We process personal data in accordance with the GDPR and Lithuanian data protection law. Details of what we collect, why, on what legal basis, and how you can exercise your data protection rights are set out in our Privacy Policy.

Where you process personal data of your clients or contacts using the Service, you are the controller and we act as your processor. A standard Data Processing Agreement is available on request from [email protected].

17. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the law, in the Service, or in our business practices. The current version is always published at invoicing.zone/legal/terms and the “Last updated” date at the top of this page is updated accordingly.

For material changes, we will notify you in advance by email or through an in-app notice at least 30 days before the new version takes effect. If you continue to use the Service after a change becomes effective, you accept the updated Terms. If you do not agree, you may close your account before the change takes effect.

18. Governing law and disputes

These Terms, and any non-contractual obligations arising out of or in connection with them, are governed by the laws of the Republic of Lithuania, without regard to its conflict-of-laws rules.

If you are a consumer, this choice of law does not deprive you of the protection given to you by mandatory provisions of the law of the country in which you are habitually resident.

We aim to resolve disputes informally first. Before initiating legal proceedings, please contact us at [email protected] so we can try to find a solution together.

If we cannot resolve a dispute informally, the courts of the Republic of Lithuania have exclusive jurisdiction, subject to any mandatory consumer protection laws that grant you the right to bring proceedings in the courts of your country of residence.

19. General provisions

Entire agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.

Severability

If any part of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect, and the unenforceable part will be modified to the minimum extent needed to make it enforceable.

No waiver

Our failure to enforce a right under these Terms is not a waiver of that right and does not prevent us from enforcing it later.

Assignment

You may not transfer or assign your rights and obligations under these Terms without our prior written consent. We may transfer our rights and obligations under these Terms, for example as part of a corporate reorganisation, provided your rights are not adversely affected.

Force majeure

Neither party is liable for failure to perform its obligations under these Terms to the extent that performance is prevented by an event outside its reasonable control, including natural disasters, war, terrorism, civil unrest, strikes, government action, internet or infrastructure failures, or cyber-attacks.

Notices

We may send notices to you by email at the address registered with your account or by an in-app message. You may send notices to us at [email protected].

Language

These Terms are provided in English. We may publish translations for convenience, but in the event of any conflict, the English version prevails, except where mandatory law requires a different version to prevail.

20. Contact

For any questions about these Terms, the Service, or our practices, contact us at:

MB “Devsolutely”
Kauno g. 3A, LT-01314 Vilnius, Lithuania
Email: [email protected]